Shipping policy

Shipping & Delivery Policy – Lillywhale

a. We offer shipping across India. Available shipping options will be shown during checkout.

b. Orders are usually processed and dispatched within 1–3 business days after confirmation.

a. Shipping charges will be calculated and displayed at checkout based on your location and order details.

b. Any additional charges (if applicable) will be clearly mentioned before order confirmation.

a. Domestic delivery typically takes 3 to 10 business days, depending on your location.

b. Delivery timelines are approximate and may vary due to unforeseen delays such as weather, courier issues, or other external factors.

c. We strive to deliver on time but cannot guarantee exact delivery dates.

a. Once your order is shipped, a tracking ID will be shared with you via WhatsApp/SMS/email.

b. Tracking details may take some time to update after dispatch.

a. We aim to deliver to most locations; however, certain remote areas may have limited service.

b. In such cases, we will inform you if delivery is not possible.

a. If your order includes multiple items, they may be shipped separately depending on availability.

b. You will receive tracking details for each shipment.

a. If delivery fails due to incorrect address, unavailability, or refusal to accept the order, the package may be returned to us.

b. Reshipping charges will be applicable in such cases.

For any questions or support, feel free to contact us via WhatsApp or email. We’re happy to assist you 💛